Why does my digital key no longer work?

If you have a new phone, you'll need to set up your Salto KeyChain app again. This is because the digital key is linked to your old device.


How do I restore my access?

  1. Install the Salto KeyChain app on your new phone

  2. Log in to your account

    • Use your existing login credentials.
  3. Test your access

    • Try your digital key at the front door or a booked room. Make sure the room is booked by you or someone from your team.