Help us help you!
Before the Support team can effectively assist you, there are a few things you can check yourself. This helps us find a solution faster!
-
Is the space booked by you or someone on your team?
Always double-check if the booking is correct first. This prevents issues at the front door. -
Is your Bluetooth on?
Your digital key only works if Bluetooth is enabled on your phone.
Still having a problem?
If points 1 and 2 don't apply, please contact Mr.Green Support via support@mrgreenoffices.nl or WhatsApp (055-799 8765)
It's important to let us know:
- Is the light flashing **red** or **yellow**?
- Are there any other unusual observations you've made?
With this information, Support can help you quickly and effectively! 😊